Privacy Policy
Last Updated: August 28, 2026
Trinity Tunes ("Trinity Tunes," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with Trinity Tunes, including information submitted through forms, orders, customer support requests, and other communications.
This information may include:
- Your name and contact information
- Email address
- Information about the person for whom a song is being created
- Stories, memories, personal details, and other information you provide for song creation
- Order and transaction information
- Communications with our support team
2. How We Use Your Information
We use the information you provide to operate and improve our services, including:
- Creating and delivering your custom song
- Processing and managing orders
- Communicating with you about your order
- Providing customer support
- Processing refunds or revisions when applicable
- Improving our website and services
- Preventing fraud, abuse, or unauthorized activity
3. Information Used For Song Creation
Information you provide about yourself or another person may be used by our songwriting, music production, vocal, and support teams to create your custom song.
We treat the stories and personal details submitted for song creation as confidential and use them only as reasonably necessary to provide the service.
4. Payment Information
Payments may be processed through third-party payment providers. Trinity Tunes does not need to directly store complete payment card information when payment processing is handled by a third-party payment processor.
5. Third-Party Service Providers
We may use trusted third-party service providers to help operate our website, process payments, communicate with customers, deliver files, provide analytics, and perform other business functions.
These providers may process information only as reasonably necessary to provide their services.
6. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website usage, improve functionality, measure marketing performance, and improve the customer experience.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
9. Your Choices
Depending on applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, or other applicable privacy rights.
10. Children's Privacy
Our services are not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised "Last Updated" date.
12. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Trinity Tunes through the contact method provided on our website.